McDonald's
| Relationship | Randy Johnson spoke about McDonald's as a dissatisfied customer and critic. His videos center on a boycott, a bad online review, and his broader view that the chain had treated customers unfairly. |
|---|---|
| Sentiment | Negative |
| Assessment | Randy consistently expresses anger at McDonald's and says he will not do business with the chain again. |
McDonald's is a fast-food chain that Randy Johnson discussed as a customer and critic. In these videos, he says he is boycotting the chain after being charged $1.59 for a small water at a rebuilt McDonald's in Morristown, Tennessee, and after concluding that the restaurant may not be offering free refills.
Boycott
Randy says he ate at the rebuilt McDonald's at College Square Mall, ordered food and a small water, and was upset that the water cost $1.59. He says McDonald's used to give small water away for free, says the lack of soda fountains made him think free refills were gone, and announces that he will boycott the location and possibly the whole chain.
Other Complaints
In another video, Randy says he left a bad review on a McDonald's website and recalls a time when he thought the chain was better because it offered free water and free refills. He also brings up the coffee case and says he is glad the woman won, using that as part of his criticism of McDonald's treatment of customers.
Related articles
Source note: Randy is confident about the water charge and his boycott, but he is less certain about whether free refills were already discontinued chainwide versus only at the rebuilt Morristown location.
References
- Randy Johnson, Randy Johnson video 2v3CL5859kU (randy commentary), archived transcript.
- Randy Johnson, Randy Johnson video UCSwcnnU1Go (randy commentary), archived transcript.
- Randy Johnson, Randy Johnson video qneYyc7AX5U (randy commentary), archived transcript.